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NABH

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NABH

The National Accreditation Board for Hospitals & Healthcare Providers (NABH)

Standards is today the highest benchmark standard for hospital quality in India. For Allopathic Hospitals there are mainly two versions of the Standards, one being the Full NABH suitable for large Speciality and Tertiary Care Level Hospitals and Entry Level NABH meant mainly for Smaller Hospitals who do not have the Infrastructure and Resources to comply with the Full NABH.

Both the Full NABH and the Entry Level Quality Standards are effectively Management Systems for all types and sizes of Hospitals that enable them to deliver High Quality Services. The Standards thus cover the entire range of operations and services provided by the Hospital, right from registration of patients and their initial assessment to laboratory services that will be offered in-house as well as those that will be outsourced, display of patient rights & education, policies & procedures on care of patients, management of medication, hospital infection control process that has been deployed, facility management & safety, Human resources management and patient information management systems.

Benefits of Accreditation

Both the Full NABH Accreditation and Entry Level NABH application in Hospitals stimulate continuous improvement, enabling the Hospitals in demonstrating commitment to quality care and raises the community confidence in the services provided by the Hospitals. They provide an opportunity to benchmark with the best.

The Full NABH and the Entry Level NABH also serve as an objective system of empanelment by Insurance and other Third Parties Administrators. Accreditation providing access to reliable and certified information on facilities, infrastructure and level of care, a need being felt increasingly by the Indian Insurance Companies who have recently come out with a three tier package segmenting hospitals into A,B& C categories based on which tariffs for cashless hospitalization treatments will be set. The Full NABH Accreditation will naturally help Hospital to be in the A Category.

Accreditation Benefits for Hospitals:-

  • It helps hospitals in empanelment for cashless treatment.
  • It helps hospitals in demonstrating commitment to quality care.
  • It helps hospitals to build brand value for the patients.
  • It raises patient confidence in services provided by the hospital.

Accreditation benefits for patients:-

  • Sticking to NABH standards means improved healthcare quality with increased patient satisfaction
  • Patients are treated by trained and skilled medical staff.
  • Patient rights are met every time and are respected and protected.
  • Patients can raise their voice as proper procedure for handling patient complaints and dissatisfaction is there.

Accreditation benefits for hospital staff:-

  • It provides for continuous learning, good environment, leadership, job satisfaction. It provides overall development and growth for staff including medical and paramedical

ROAD PLAN OF CERTIFICATION

Application/Gap Analysis

01

Documentation Implementation

02

Training

03

Upload NABH/HOPE portal

04

Desktop assessment by NABH

05

Nc closer

06

Final audit by NABH

07

NC Closer Final Audit

08

Certification

09